Venus and Mars
Venus and Mars
Legal
Last updated 16 September 2026
Public pages an Indian D2C store needs under the Consumer Protection (E-Commerce) Rules, the Legal Metrology packaged-commodities rules, the DPDP Act, and payment-gateway onboarding. Product-level declarations (MRP, net quantity, country of origin) sit on each product page.
Legal name, website, headquarters, customer care, grievance officer.
Named officer, 48-hour ack, one-month close, complaint ticket.
DPDP notice: what we collect, why, your rights, how to complain.
The contract for buying a tee on this site.
India only, print time, tracking, failed delivery.
Defects, wrong item, transit damage. Change of mind after print.
Cancel before print starts. How COD refusals are treated.
COD now. No extra compulsory fee. Gateway details when prepaid is live.
The brand story — both sides of you.
Short answers on size, wash, and tracking.
Chest, length, shoulder in inches.
How we sell, and the self-audit certificate due from 1 January 2027.